I am not a patient of the practice, however I called on behalf of my granddaughter on the 5th October 2018 at 9:40am. Because of the time I called, I fully expected to be told there were no appointments and I was ready to argue the case and insist she was seen. Instead I was greeted by the kindest and most understanding receptionist I have dealt with in a long time. Needless to say, my granddaughter was seen 45 minutes later and received the help she needed. I just want to say thank you to the receptionist that dealt with me, you have certainly restored my faith and belief that people who work in a service that is stretched to the max, can still be kind and compassionate. Keep up the good work and keep making a difference! Thank you!!
I'd like to express my thanks and appreciation to all the staff at South Beach on behalf of both my wife and myself. In our opinion they all do a very good job often in very difficult circumstances. I certainly couldn't deal gently and kindly with some of the situations they are presented with. It was good to read for the first time the many positive comments on here but I believe that more folk should show their appreciation and understanding for the work they do.Thanks everyone for what you do for us all.
I would be grateful if this email could be accepted as my gratitude to Dr. Newton & would like to thank the Surgery staff for their prompt, professional and courteous response.
I would just like to say to all staff A VERY WELL DONE TO YOU ALL you work in very difficult circumstances sometimes and are always so busy but always try your very best to accommodate everyone as best you can , it can’t be easy having to take what you have to take each and every day I have listened to the abuse and rudeness you have to take on a regular day SO VERY WELL DONE TO YOU ALL AGAIN
I find you are a wonderful surgery to get an appointment for my two children and they are clearly a priority for you. I really appreciate that as a mum I know they will always get to see a doctor or practice nurse if I am worried.
... thank you all for the treatment & caring service that i received... all in all everyone I came in contact with acted in a very kind & pleasant manner & I'd like to thank you all for the amazing job you're all doing.
Many thanks to the fantastic receptionist yesterday, who despite being extremely busy on an understaffed and early closing day, arranged with my wife, who was very unwell, to have a doctor call her within twenty minutes and in time to have her badly needed prescription renewed on the day. Very much appreciated.
I appreciate the service offered to the local community by all the health service staff and would be happy to help make the outside of the building more attractive.
This wonderful Dr has taken time and showed compassion, expertise and is very pro active. He has demonstrated a level of care that far exceeds what I experienced in England from my previous Gp and 3 seperate consultants. I can't express how grateful I am for his time and care today
Its great to have your doctor listen to you and understanding how you are feeling, particularly when it is your first appointment with them.
As a result, I am feeling 100% better than I was, so thank you.