03/05/22
UPDATE
Our Practice Manager ran 43 miles (70km) on 6th May to raise money to pay for Counselling sessions for our young patients (aged 10+) and raised an incredible £1,900. Thank you so much to all who donated!

APPOINTMENTS
We operate a telephone triage system, and if required you will be invited by the clinician to attend a face to face appointment. We also offer pre-bookable appointments 8-9am everyday for patients who work normal office hours. Please be aware we are experiencing a significant increase in people contacting the practice on a daily basis with a large proportion of patients requiring face to face appointments, please be patient, respectful and courteous to all our staff as we are doing the very best we can.

OPENING HOURS
We are open Monday - Friday; we offer pre-bookable workers appointments from 8-9am everyday, our telephone lines are open from 8.30am, we operate a telephone triage system from 8.30am - 11am everyday, we are shut for lunch everyday from 1-2pm and the surgery closes at 5.30pm each night.

2022-23 Public Holidays
Please note the surgery will be closed on the following dates:
Friday 26th August 2022
Friday 16th September 2022
Monday 19th September 2022
Monday 26th December 2022
Tuesday 27th December 2022
Monday 2nd January 2023
Tuesday 3rd January 2023

Training Afternoons
Our surgery takes part in Protected Learning Time (PLT) when the surgery is closed for an afternoon to allow us carry out staff training and learning and professional development for the whole team.
The next PLT is on date to be confirmed
If you require urgent medical attention during this time which cannot wait until the following day, please telephone the Ayrshire Urgent Care Service on 01563 826930. They will provide a clinical assessment if required and if you need to be seen by a GP, your GP Practice will contact you directly.

SPIRE
Please click on the link below for more information, to access the opt out form and the FAQs
https://spire.scot/my-choices/

THE WAY YOU ACCESS URGENT CARE HAS CHANGED
  • For conditions where you would have previously attended A&E (if not immediately life threatening) you must now phone NHS24 on 111
  • You will then be triaged and either advised to self treat, seek care at your local pharmacy or optician, contact your own GP or be given an appointment to A&E.
  • If you are told you need to see your GP then this will be within a 3-5 day time frame.
  • 999 should still be called for life threatening emergencies.
  • Out of hours contact remains 111.

Recent Changes
Dr Stefan Hindmarsh has now completed his GP training and left the practice.
Dr Jessica Elliot is currently in the hospital component of her GP training and will return in August 2023.
Dr Jennifer Shennan has returned for her final year of GP training and will finish in August 2023.
Dr Saba Naeem joined us on 4th August 2022 to begin her GP training.

MULTI-DISCIPLINARY TEAM
We have a Clinical Pharmacist, Physiotherapist, Community Link Worker and Mental Health Practitioner based at the surgery. Our dedicated team of Patient Advisors have now all been fully trained in sign-posting so they will ask for brief details on the reason you wish to make an appointment in order that they book the most appropriate clinician for you. Please be assured that everyone who works at the practice is bound by the same confidentiality agreement.

LONG COVID INFORMATION
Please click on this link for information Long covid editorial

Current Prescribing Advice for Cannabis Based Products for Medicinal Use
Click on this link to read the review of recent evidence
Review of recent Evidence for Cannabis Based Products